Cancellation, export and account closure

What each action does

Closing an account stops access. Deletion/erasure addresses retained personal information. A single button must not silently combine these actions.

Export and continuity

For local service requests, quotations, provider selection and enabled job bookings, an authorised user can request a usable standard export by writing to support@taskix.net. The order identifies format, scope and lawful exclusions for other people's data, third-party rights and secrets. Export is available on request, within the period required by law. Any additional conversion/migration cost is quoted before work, not hidden in a release fee. Service-switching obligations under applicable law are assessed for the actual service.

Closure and erasure

Verify the requester proportionately; process deletion under the retention periods stated in our Privacy Notice and explain legally restricted records, holds and backup expiry. Data portability and erasure are rights subject to their legal conditions, not a promise to export every operational log. Reapply deletion if restoring a backup. Personal information is not retained forever merely because a ledger is append-only. Minimal non-identifying proof can remain without retaining entire files. Requests, quotations, job records and payment records may have distinct lawful retention periods. The quote identifies whether the provider or SMARTEDTECH supplies the job. Regulated trades require the appropriate verified licence. No home access, emergency response, worker employment status or extra work is authorised by a generic booking.